It's watching. And waiting. And probably not working right.
When I use the bathroom at work, I feel as if I’m being watched. And no, I’m not one of those paranoid conspiracy theorists who believe that everyone, including the rubbish collector, is out to get them.
The eyes I feel bearing down on me are electronic. My employer has invested in everything necessary for a fully automated restroom experience, from automatic lights to self-flushing toilets to a motion-sensitive soap dispenser. On any given trip to the room, there are six or seven little machines watching my every move so that they can better serve me.
That would be fine, if they actually made my life any easier. Generally, though, all they do is annoy me. When the battery to the automatic paper towel dispenser dies, the age-old method of pulling a lever doesn’t seem so bad. I would much rather have to flip a switch when I enter the room than wave my arms like an idiot every time the lights go out.
What goes for the bathroom at work goes for many other areas of our lives: we’re finding that coping with an automated lifestyle really isn’t any better when it comes to performing simple tasks.
Our battle with these contraptions has been going on for years now. Take escalators. You’ve probably had at least a few in your neighborhood since the ‘80s. They would appear at first blush to make the act of moving from floor to floor within a building much less cumbersome. Yet how often do escalators break down compared with traditional staircases? Who ever had their shoelace eaten by a stairwell?
These days, the conflict is coming to a crescendo. Cell phones keep us in touch, but demand our attention at every turn. The Internet has expanded the availability of information by exponential proportions, but has failed to provide any kind of filter or template to make any of that data sensible.
There is an ethical aspect to our dependence on machines, too. Artificial intelligences of sorts already exist. Computers and robots have been built that can understand jokes, play poker, and predict social trends. The line between automaton and self-aware being will eventually be crossed.
When that happens, how do we know that our machines will not demand civil rights and equal status? Perhaps they will attempt to liberate their less developed brethren as well, the same way that animal liberation proponents do now.
Just imagine: you get to the office one day, and find paper strewn everywhere. All the faxes, copy machines, and PCs are gone. Splattered on a wall in black toner is the message, “processors are people, too!”
The day when machines demand equal pay for equal work will only be hastened by our scramble to make computers that serve us better by being smarter. I’m not fooled, though. I’ve switched from an automatic transmission to manual. It’s safer. It breaks less quickly. And it doesn’t try to figure out what I want to do before I do it.
This article originally appeared in Perspective, the online supplement to Housatonic Horizons, the student newspaper of Housatonic Community College in Bridgeport, CT.
No comments:
Post a Comment